Loop Platform User Types & Permissions

Loop Works Terms of Service

Last Updated: 01.01.2023

As of the Effective Date of your Subscription and/or your Corporate Agreement the Loop SaaS Services accommodates Five (5) types of Users as described as follows: (i) “Administrative Users” means users of the SaaS Services that have enhanced authority to manage permissions of all Users associated with their Loop Services and includes the functionality as described in Table 1 below, and (ii) “Recruiter Users” means users of the SaaS Services that have the functionality as described in Table 1 below.  (iii) “Corporate Recruiting Users” means Partner Client or Service Provider users of the SaaS Services that have the functionality as described in Table 1 below.  (iv) “Corporate Hiring Manager Users” means Partner Client or Service Provider Employee users of the SaaS Services that have the functionality as described in Table 1 below.  (v) “Corporate Human Resource Manager Users” means Partner Client or Service Provider Employee users of the SaaS Services that have the functionality as described in Table 1 below

The Administrative Users, Recruiter and Corporate Recruiting, Hiring Manager and Human Resource User types  shall collectively be referred to herein as “Users”.

Table 1

LICENSE

FUNCTIONALITY

NOTES

ADMINISTRATIVE USER

Administrative User functionality includes access to the

customer relationship management system.

In addition to the Corporate User functionality identified in the row below, the Administrative User functionality includes:

  • Database Record Creation & Management
  • Pool Creation
  • Workflow Actions
  • Standard Reporting Access
  • User Management
  • Library Access
    • Manage Email Templates
    • Manage SMS Templates
    • Manage Tag Library
    • Manage Media 

An Administrative User is required for customer relationship manager access management, User support and reporting related to Recruiter and Corporate Users. 

Additional access rights (with associated active License) can include: 

  • Client Portal
  • Job Builder Module
  • Campaign Manager Module 
  • Workflow Forms Module (Forms Builder)
  • Scheduling Module
  • Employee Referrals Portal

RECRUITER USER

Recruiter User functionality includes full access to enabled functionality for recruiting and talent engagement:

  • Database Record Creation & Management
  • People Search
  • Pool Creation
  • Pool Search 
  • Tagging and Rating
  • Workflow Actions
  • Ability to Send Email (within limits)
  • Ability to Send SMS (within limits)
  • Access to Loop Flow Messenger, Direct Chat 1:1 (in country) Messaging
  • Resume Upload, Auto Tagging and Indexing
  • Recruiter Dashboard
  • Notifications

A Recruiter User is oftentimes a Recruiter, Sourcing Specialist. 

Additional access rights (with associated active License) can include: 

  • Client Portal
  • Job Builder Module
  • Campaign Manager Module 
  • Workflow Forms Module (Forms Builder) 
  • Scheduling Module
  • Employee Referrals Portal

CORPORATE RECRUITING USER (CLIENT)

Corporate Recruiting User functionality includes full access to enabled functionality for recruiting and talent engagement:

  • Database Record Creation & Management
  • People Search
  • Pool Creation
  • Pool Search 
  • Tagging and Rating
  • Workflow Actions
  • Ability to Send Email (within limits)
  • Ability to Send SMS (within limits)
  • Access to Loop Flow Messenger, Direct Chat 1:1 (in country) Messaging
  • Resume Upload, Auto Tagging and Indexing
  • Recruiter Dashboard
  • Notifications

A Corporate Recruiting User is oftentimes a Recruiter, Sourcing Specialist, HR or Hiring Manager, or External Service Provider. 

Additional access rights (with associated active License) can include: 

  • Client Portal
  • Job Builder Module
  • Campaign Manager Module
  • Workflow Forms Module (Forms Builder)
  • Scheduling Module
  • Employee Referrals Portal

CORPORATE HIRING MANAGER USER (CLIENT)

Hiring Manager User functionality includes access to enabled functionality for recruiting scheduling and application process management:

  • Hiring Manager Portal
  • Rating
  • Workflow Actions
  • Ability to Send Email (within limits)
  • Ability to Send SMS (within limits)
  • Access to Loop Flow Messenger, Direct Chat 1:1 (in country) Messaging
  • Notifications

A Hiring Manager User is oftentimes a HM, Supervisor. 

Additional access rights (with associated active License) can include: 

  • Client Portal
  • Job Builder Module
  • Campaign Manager Module 
  • Workflow Forms Module (Forms Builder) 
  • Scheduling Module
  • Employee Referrals Portal

CORPORATE HUMAN RESOURCE USER (CLIENT) 

Corporate Human Resource User functionality includes

full access to enabled functionality for recruiting and talent engagement:

  • Database Record Creation & Management
  • People Search
  • Pool Creation
  • Pool Search 
  • Tagging and Rating
  • Workflow Actions
  • Ability to Send Email (within limits)
  • Ability to Send SMS (within limits)
  • Access to Loop Flow Messenger, Direct Chat 1:1 (in country) Messaging
  • Teams Chat
  • Resume Upload, Auto Tagging and Indexing
  • HR Manager Dashboard
  • Notifications

A Corporate Human Resource User is oftentimes a HR or Talent Manager, or External Service Provider. 

Additional access rights (with associated active License) can include: 

  • Client Portal
  • Employee Comms Module
  • Campaign Manager Module
  • Workflow Forms Module (Forms Builder)
  • Scheduling Module
  • Employee Referrals Portal

User Accounts and Access Obligations. When Loop activates one or more Corporate Users, one or more Administrative Users is required. The Administrative User will have the right to configure elements of the SaaS Services based on the User configuration account rights granted and may manage Partner’ Corporate Users. 

Partner shall appoint Administrative Users who are responsible for managing Partner’ SaaS Services account and ensuring that all activities that occur in connection with Partner’ SaaS Services account complies with the terms and conditions set forth in the Agreement and associated Statements of Works. 

In the event an Administrative User’s account is locked, such Administrative User may request that such account be unlocked by sending an email to Loop at help@loopworks.com or contacting Loop’s representative or account manager.  

All Users need to sign up for an account on the SaaS Services by providing all required information in order to access and/or use the SaaS Services. Such Account requires Users to provide contact information and submit any other form of authentication required during the enrollment process, as determined by Loop in its sole and absolute discretion.  

Users are required to provide validated Corporate contact information including but not limited to a corporate email address. Users shall provide true, accurate and current information in connection with its account.  Users are responsible for updating and correcting information it has submitted to create and/or maintain the Loop account credential and access.